Refund policy

You’re buying a digital PDF that is delivered straight away. We still want you to feel safe buying it.

The short version

If the kit isn’t useful to you, email nextwindowkit@gmail.com within 14 days of your purchase and we’ll refund you in full. You don’t need to give a reason.

How to ask for a refund

• Email nextwindowkit@gmail.com from the address you used at checkout, or include that address in your message.
• We reply within two business days and refund you to the original payment method. The refund is processed by Link (by Stripe), our merchant of record, and includes any tax you paid.
• You can also ask Link (by Stripe) directly through Link support.
• Your bank usually shows the refund within 5–10 business days.

Bundles

If you bought the Kit + 30-Day Quit System bundle, a refund covers the whole bundle. We can’t partly refund one PDF from a bundle.

After 14 days

After 14 days we don’t normally offer refunds, because the files have already been delivered. If something went wrong (you were charged twice, or the files never arrived) write to us anyway and we’ll fix it.